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Okay, so that this doesn't become a stale suggestion where nothing gets done let's at least point out the various parts of this suggestion and see if they can be implemented or if further discussion / amending is required. 1. Raise the base time requirement for security to be at least approximately 20 hours as a member of the crew (ghosting / observing time should not count). I would personally prefer that the time that they're waiting for those 20 hours be done in a job field other then trader/civilian/greytide but it's w/e. 2. The Warden and Magistrate should both be assisting the Head of Security with training / correcting the behavior of Security Officers. 3. The HOS should be given the means of demoting a Security Officer if they see fit to do so based on reasonable evidence that the officer is inept, a danger to themselves or others, or some other egregious offense that limits corrective action. The Captain should, of course, be the one supervising and checking the HOS's ability to actually function in their job capacity. 4. Hired persons who are being openly hostile / toxic towards security, especially over communications, should be subject to IA investigation (since they need more to do anyway). Following such, a recommendation to demote may be given to the head of that department. If they decline their judgement is obviously subject to CC oversight. From that point, CC can bring the hammer down if necessary on the persons involved or the entire department (because who doesn't love group punishment for two people). 5. Implement a new book called "Guide to Station Patrol" which outlines the very BASICS such as gear & use of gear, SOP, common issues, etc. The goal of which being something very quick and easy to read that will give a new security player the foundations to build upon rather then them going out into the station with taser in one hand, baton in the other, and arresting someone by harmbatonning for graffiti.

I'll gladly offer up time to do some code work once this is more fleshed out and approved by staff. I very much support these concerns and it's quite jarring to see HEADS OF SECURITY, people who should be commanding, training and being a role model to all security officer often being as if not more confused than their officers about how playing security works. I think while officers need time requirement to be boosted the head of security needs an even further time requirement boost as only experienced people should be taking a role that requires that level of responsibility because if you get stuck with a bad head of security it's even that much harder to take care of troublesome officers

Another part of this, is its just not fun to play security. A lot of the gameplay is forced and repetitive. As a small example The station will always end up on red, and you will always need to convince the warden to hand out weapons that you can't be trusted with on green, because security are the mall cops. The appearance of being mall cops opens security to random acts of greytide (I am guilty of this). Random acts of greytide disarm spam leads to many security players, just being on the edge of calling it quits. Part of the reason for this appearance of being mall cops, is that most of our players are based in the United States. In the US, all police, even volunteer ones, are armed. While mall cops are not, corporate security is often armed outright, this is especially true at things like chemical plants, or research labs. The harder it is for the police to get somewhere quickly, and the more expensive/dangerous the thing in question is, the more likely security will be armed. The private security guard who watches the self checkout machines at my local supermarket is armed. For the country most of our players live in, if you see unarmed security, their job is to call the police if they see something and not get involved themselves. (Source: I worked my way through college in Florida as a security guard.) Security in SS13 are mall cops, they are therefore treated like mall cops, and it should not be surprising if they have the same turnover (burnout) as mall cops.