I'd like to clarify a few things on perma bans. A lot of people seem to think perma banning is an excessive punishment.
We currently have ~12,000 perma bans active, out of ~45,000 bans total (As of 26/6/21)
Bans are not done to punish the players. They are to protect the server and other players. A perma ban forces the player to appeal, apologise and acknowledge their mistake before they come back to the server. This also gives us an opportunity to assess the attitude of the player and their reasons for wanting to come back.
Many perma bans result in a shorter duration than a temp ban due to the appeal process. Many temp bans have been extended to perma due to the abusive and disrespectful appeals.