Difference between revisions of "Goonchat Troubleshooting"

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(created this page so we can start documenting these issues better)
 
(added more solutions)
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===Loading Error===
===Loading Error===
'''I've waited for 30 seconds and it's still not working'''<br>
'''I've waited for 30 seconds and it's still not working'''<br>
[[File:GoonChatLoadingError.png|link=#Loading Error]]
[[File:GoonChatLoadingError.png|link=#Loading Error Solutions]]
 
===Connection Closed Error===
'''I've waited for it to reconnect but it hasn't'''<br>
[[File:GCConnectionClosed.png|link=#Connection Closed Error Solutions]]
 
 
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==Loading Error==
==Loading Error Solutions==
# Check to ensure BYOND dream seeker is updated to newest recommended version
# Check to ensure BYOND dream seeker is updated to newest recommended version
# Check to ensure that Internet Explorer is updated to newest recommended version
# Check to ensure that Internet Explorer is updated to newest recommended version
==#Connection Closed Error Solutions==
# Leave the Server
# Rejoin the Server
'''If it didn't fix or you can no longer connect'''
# Check your internet connection
# If connect to internet, Dreamseeker>Settings>Exit
# Open Dreamseeker and reconnect to server

Revision as of 15:58, 30 March 2021

Sloth construction.png
Sloth construction.png
This article or section is a Work in Progress.
Assigned to:
Sirryan2002
Please discuss changes with assigned users. If no one is assigned, or if the user is inactive, feel free to edit.

Identifying the Error

Occasionally, the clusterfuck that is Goonchat will break and you will be left without a working chatbox. This article serves as a guide for fixing this.

My Chat Looks Like This
Select the image that most looks like the issue you're having

Loading Error

I've waited for 30 seconds and it's still not working
GoonChatLoadingError.png

Connection Closed Error

I've waited for it to reconnect but it hasn't
GCConnectionClosed.png


Loading Error Solutions

  1. Check to ensure BYOND dream seeker is updated to newest recommended version
  2. Check to ensure that Internet Explorer is updated to newest recommended version

#Connection Closed Error Solutions

  1. Leave the Server
  2. Rejoin the Server

If it didn't fix or you can no longer connect

  1. Check your internet connection
  2. If connect to internet, Dreamseeker>Settings>Exit
  3. Open Dreamseeker and reconnect to server